F.A.Q

General

Cupcake Price
Kindly refer to Menu & Price tab for details

Cupcake Size
Mini - 1oz : 2.5cm height x 4cm top diameter
S - 2oz : 3.5cm height x 5cm top diameter
M - 2.5oz : 3.5cm height x 5.5cm top diameter

Minimum Order
Mini - 1oz : 50pcs
S - 2oz & M - 2.5oz : 25pcs

Can I mix the flavour for each set?
ONE flavor per set only.


Shelf Life

Cupcake & Cake shelf life
4-6 days on normal temperature and 7-8 days in fridge


Order

When to place an order?
At least 1 week in advance. For bulk order, advisable to confirm ur order at least 2 weeks in advance. Please refer to the Calendar for date availability.

How to Order?
Submit ur order with its details to ilovecupcake@ymail.com. Order will be process within 2 days.

I had made the payment, can I change the Collection Date?
Yes. Subject to availability of the chosen date. Changes to be made at least 3 days from the original Collection Date.


Payment

When shall I remit payment?
Payment must be made within 4 days after order confirmation

Payment Method
Payment to be made to my Maybank Account. Account no will be sent to u via email once order are confirmed. Please notify me via sms or email once payment successfully done.


Self Pick-Up / Delivery

Where is the location for Self Pickup?
Self Pickup is available at Mydin Kota Seriemas Nilai, AEON Bukit Tinggi Klang & The Store Bandar Baru Sg Buloh.

Is Delivery available?
Delivery is available but subject to availability. For delivery rate, please email ilovecupcake@ymail.com.